- What is the overall time in general?
The production can take up to 5 workdays maximum. Domestic shipping arrives within 5 workdays and international shipping arrives within 10 workdays. These are timeframes in general, but usually within 8 workdays.
- Is shipping free?
Only domestic orders is shipping free.
- What is the shipping time?
Domestic orders arrives within 5 workdays, international orders arrives within 10 workdays. This is without deviations and production time.
- I got more questions
To contact us, please visit the contact page (click here) or send directly an e-mail to contact@covivorshop.com
Frequently Asked Questions
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@covivorshop.com. Please note that returns will need to be sent to the following region: Europe. We do not refund these shipping costs.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any questions at contact@covivorshop.com.
- Where is my order?
If your order did not arrive in 15 workdays, please contact us with an e-mail.
- Can I change my order after payment?
It depends how far your order is in the process. Please e-mail us at: contact@covivorshop.com
- I have questions about business inquiries / wholesale services.
Simply e-mail us at: contact@covivorshop.com or visit the contact page.
- Do you have discounts or coupons?
Yes, subscribe to our e-mails to be the first to know. Check also our social media pages!
- I got other questions.
To contact us, please visit the contact page (click here) or send directly an e-mail to contact@covivorshop.com.